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General Questions

New benefits of massage therapy are discovered everyday. These benefits may also vary between people with different abilities, goals and fitness levels. some of the main benefits you'll see from massage therapy are outlined below:

Decreases muscle soreness & stiffness

Faster warmup & recovery

Decreases lactic acid

Helps you achieve deeper stretches & increase flexibility

Increases blood flow

Improves range of motion

Hydrates affected tissues

These days the market is flooded with different brands of massage therapy devices. We believe that everyone deserves the best, hence why our ultra quiet yet powerful devices are at the top of their competition. We aim to bring you our best designs at comparably half the price of products of similar quality and ability.

Why buy multiple OK devices when you can choose GoLevita for a reliable, premium experience?

GoLevita understands the need for recovery after strenuous exercise or repetitive day to day chores.

We are here to aid you with your recovery journey every step of the way.

We are passionate about supporting local athletes and the community. If you believe you have what it takes to represent our brand don't hesitate to contact us.

In your email describe why you are a great candidate and how GoLevita could help you with whatever you are truly passionate about.

Orders and Shipping

We offer free Australia Nationwide standard delivery via reliable shipping curriers (depending on destination/address). Your order will be shipped within 2** business days once payment has been received. 

**Due to the Holiday season and Covid-19 regulations, we are experiencing longer than usual order processing times, therefore if you are reaching out regarding the status of your order,  please allow up to 48 hours to for us respond to your request. Your customer experience and order is a priority to us and will be processed ASAP.

We currently only offer free shipping inside of Australia.

Yes, we can ship outside of Australia, however shipping fees will be at your cost. If you have any further questions, don't hesitate to contact us.

Warranty: Replacements and Returns

GoLevita Pro:

The warranty period for this device is 18 months from date of purchase.
Disclaimer:
1. Accidental damage, improper use or transportation
2. Improper maintenance
3. Operation without following the manual instructions
4. Unable to provide formal purchase certificate
5. Outward appearance

GoLevita Mini:

The warranty period for this device is 12 months from date of purchase.
Disclaimer:
1. Accidental damage, improper use or transportation
2. Improper maintenance
3. Operation without following the manual instructions
4. Unable to provide formal purchase certificate
5. Outward appearance

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, and in its original packaging. You’ll also need proof of purchase.

To start a return, you can contact us at support@golevita.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 


You can always contact us for any return inquiries at support@golevita.com .


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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